Digitalization is the process of transforming information, activities, processes, and business models into digital format. Digitalization involves the use of digital technologies such as computers, the internet, cloud computing, and artificial intelligence to transform access, collection, processing, sharing, and analysis of data.
Digitalization can increase efficiency, productivity, and innovation, as well as offer new business opportunities and economic growth. However, digitalization can also pose challenges such as job loss due to automation, vulnerability of computer systems to attacks, and concerns about data privacy.
It is important to address these challenges and ensure fair and sustainable digitalization that takes into account the needs of all stakeholders and promotes digital corporate social responsibility.